Shipping policy

 

All of our products are made to order and processing time for standard orders will  typically be 5 DAYS in addition to shipment.

If you hope to wear your purchase for a special occasion, and you require expedited delivery, please be sure to contact us, and we may very well be able to make you order within a shorter timeframe. 

​Shipping normally takes 1-5 business days depending on your location.

We offer FREE SHIPPING worldwide.

Please note: All international orders outside Norway are shipped delivery duties unpaid (Delivered At Place -DAP) which means that customs, duties and taxes are not included in the item price. Any applicable fees are the responsibility of the customer and will be collected from you by the carrier upon delivery. To determine what these additional costs will be prior to purchase please contact your local customs office.

Please note that shipments to rural areas may result in longer delivery times. This might also apply to shipments being held for inspection by the customs at the destination.

 

We ship with FedEx. All orders are packaged and shipped from our studio in Norway. Once your order has been shipped, you can track your package by the link provided in your shipping confirmation email. 

 

As we work with third-party shipping partners, ISELIN is not responsible for packages lost in transit, but will provide additional support to track and claim your purchases. If you are concerned about shipping to your region, please contact us.